lotuscrafts

In November 2023, we finally took the leap and opened our first store. We&apos;re there for you from Monday to Saturday! See you there!&#x1F4CD; Burggasse 36, 1070 Vienna&#xA0;Mo-Fri 11 AM-1 PM 1.30-6.30 PMSat 11 AM-5 PMYou are welcome to contact our in-store staff with questions about product availability at this number: +43 1 9972925.

In November 2023, we finally took the leap and opened our first store. We're there for you from Monday to Saturday! See you there!. 📍 Burggasse 36, 1070 Vienna. Mo-Fri 11 AM-1 PM 1.30-6.30 PM. Sat 11 AM-5 PM. You are welcome to contact our in-store

Our store in Vienna

About Us

Can I cancel/edit my order?

When will my favorite product be restocked?

Which payment options do you offer?

Do you offer gift cards?

How do I redeem discount codes?

How can I make a complaint about an item?

How do I access my free yoga or meditation course?

How do I exchange an item?

Can I send an order as a gift without showing the price?

Orders

Do you also deliver to a DHL Packstation?

My package has disappeared - what now?

Where is my package?

How much are the shipping charges?

Where do you ship to?

Can I pick up my order in Vienna?

What happens if my order is returned to the sender due to an incorrect address?

Can I change my delivery address?

Shipping & Delivery

When and how do I get my money back?

Who bears the costs for the return?

How do I return an item?

How long do I have to return an item?

Can I return/exchange my order at your physical store?

Returns & Refunds

Is there a discount for yoga teachers?

Do you offer discounts for yoga studios?

What are the terms for Wholesale?

Do you offer discounts for hotels or schools?

Can I buy from your store in Vienna as a B2B customer?

Which yoga mats are suitable for studio use?

Do you offer rental mats or can I borrow products?

B2B customers

Which shape of meditation cushion is suitable for me?

What is the difference between the rectangular Yoga Bolster and the Yoga Roll?

How do I choose the right Zabuton meditation mat?

Can I remove filling from the cushions?

Can I add my own logo or branding to your products?

What does “Almost Perfect” mean for our yoga mats?

product questions

About Lotuscrafts

Service Hours

Do you offer multi language support?

Our online yogastudio

I would like to contact you by phone.

How can I delete my data?

Sustainability and Responsibility

Which products are GOTS certified?

Why do you rely on organic cotton?

Where do the fabrics come from?

What can I imagine under GOTS?

Where do the husks come from?

What else characterizes your fabrics?

Certifications and Sustainability

Where can I contact you regarding collaborations/press inquiries?

I am an influencer. Is there a possibility for a cooperation?

Is a cooperation for an event possible?

Collaborations

How can I initiate an Amazon return?

Where can I find Lotuscrafts products on Amazon?

Amazon

Our store in ViennaUpdated a month ago