Who bears the costs for the return?Updated 10 days ago
📦 Returns from Germany, Austria and the Netherlands
€3.95 Return Fee
A €3.95 return fee will apply to returns from Germany, Austria, or the Netherlands. This amount will be deducted from your refund.
🇨🇭 Returns from Switzerland
For returns from Switzerland, a flat return fee of 10 EUR applies, regardless of Community membership status. This fee will be deducted from your refund.
🌍 Returns from Other EU Countries
For returns from all other EU countries, customers are responsible for covering the return shipping costs.