Orders
Can I cancel/edit my order?
If you've had a change of mind or noticed an error with your order, we're happy to modify or cancel it as long as it hasn't been packed in our warehouse yet. Please contact us as soon as possible here to stop the shipment. If your package is already
When will my favorite product be restocked?
Most of our products are restocked within four weeks, unless a color or item variant has been permanently discontinued. Please note: Many of our clothing items (e.g. AMINA Wrap Top) are exclusive Limited Editions and usually not restocked once sold o
Which payment options do you offer?
PayPal: Secure and fast payments directly via your PayPal account. Credit Card: We accept Visa and Mastercard. Sofort Bank Transfer via Klarna. Invoice via Klarna. Simply select your preferred payment method at checkout to complete your order. ✅. Ple
Do you offer gift cards?
Not sure what to give as a gift? No problem—our gift cards are here to help! 🎁. Order your gift card here. You can use it online or in our physical store in Vienna. The gift card will be sent to you as a PDF via email. You can either print it out or
How do I redeem discount codes?
At the end of your order process you can redeem your discount in the 'Discount code' field in the right column. Please pay attention to upper and lower case letters. Note: Our community discounts (e.g., newsletter discounts and similar offers) can on
How can I make a complaint about an item?
We are happy to take care of your complaint. To offer you an appropriate solution, we need some additional information about your order. Please submit your complaint through our complaint portal here, so we have everything collected. We will address
How do I access my free yoga or meditation course?
Did you order a bundle that includes a free online yoga or meditation course? Here’s how to access it in just a few steps:. After your order, you should have received an email with the subject:“Your Access to Our Online Courses”. This email contains
How do I exchange an item?
Want to exchange an item you purchased in our online shop? Unfortunately we do not offer direct exchanges. but of course you can send us a return. Here's how it works:. Create a return label easily through our Returns Portal. It only takes a few step